Privacy Policy

Privacy Policy (Personal Information Protection Policy)

The management company of WebOxid (hereinafter referred to as “the Company”) has established the following privacy policy. All employees recognize the importance of protecting personal information and are committed to handling it with the highest level of care and security.


● Our Personal Information Protection Policy

■ Management of Personal Information

The Company ensures that customer information is accurate and up to date. To prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we maintain a robust security system and conduct ongoing employee training. We implement strict safety measures and manage personal information responsibly.

■ Purpose of Using Personal Information

We use customer personal information for the following purposes, as clearly communicated at the time of collection:

  • To process service registrations, verify identity, handle billing, and manage service operations.
  • To communicate service-related information, updates, and announcements.
  • To analyze and evaluate usage of the services we provide.
  • To improve existing services and develop new offerings.
  • To send important notifications and service-related messages to customers.
  • To resolve operational issues and troubleshoot service-related problems.
  • To carry out other activities directly related to the above purposes.

■ Restriction on Disclosure and Provision to Third Parties

The Company properly manages personal information and does not disclose it to third parties, except in the following cases:

  • When the customer has given consent.
  • When disclosure is necessary for a trusted contractor to perform services on behalf of the Company.
  • When required by law or applicable regulations.

■ Safety Measures for Personal Information

We implement strict security measures to ensure the accuracy, confidentiality, and protection of customer information.

■ Customer Requests and Inquiries

Customers may request access to, correction of, or suspension of use of their personal information. Please contact us for assistance.

■ Data Deletion Request

Customers who wish to unsubscribe or delete their account can do so by navigating to Account → Account Details → Delete My Account.
Alternatively, customers may request deletion by contacting us from the email address associated with their account and explicitly requesting the removal of their personal data.

■ Compliance with Laws and Continuous Improvement

The Company complies with applicable laws and regulations concerning personal information (including those in Japan, if applicable). We continuously review and improve our privacy practices and this policy to ensure compliance and reliability.

■ Contact Us

For inquiries regarding the handling of personal information, please contact:

📧 support@weboxid.com

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